Anfi timeshare compensation can bring you the cash you need to pay off your holiday home if you feel that it has let you down in some way. If you are considering making a claim, here’s all you need to know about how the process works and what you’ll need to do to receive your payout.
- When is an Anfi timeshare compensation claim considered?
Anfi timeshare compensation claims are usually made when something goes wrong during your time at a resort. Whether it is not receiving the correct service or being let down by the poor quality of your accommodation, you can make a claim if there has been a breach of contract. If you have purchased or rented holiday homes from Anfi, then it is essential that you know your rights when it comes to renting them out. A good way to find out about these rights is to read about the Tenancy Deposit Protection Service – TDPs are used by Anfi to protect any money left with the company by either landlords or tenants and many require them before handing over keys.
- What can I claim from an Anfi timeshare compensation?
The VOA has a section on its website explaining that if you have paid for your timeshare in cash and the cost was not paid in full, then you are eligible for compensation. If, on the other hand, the whole amount was paid at once, then you are eligible for only a partial refund. If you own your home outright and do not use it as a timeshare, then you are eligible to claim up to £6,000 towards the costs of buying one. This can be done if you have up to 12 months from the cancellation of your contract left on your contract before your contract expires and before any damage to the home takes place.
- How to make an Anfi timeshare compensation claim
Compensation claims should be made as soon as possible after the problems arise. If you delay making a claim, then the VOA says that it will consider it to be invalid and will not accept it. However, if you want to take your case further, then this is not possible and they will not look into any problem you have had with your timeshare. You must apply in writing and state what has gone wrong. For example, if you have missed a flight or encountered poor customer service at the resort, write out a full list of what has happened so far and include it in your application.
- For how long will it take for an Anfi timeshare compensation claim to be considered?
You should make your claim as soon as possible so that the matter can be resolved quickly. The VOA claims that it only takes a few days to make a decision on any application, but this can depend on when you raise the issue with them. If you have raised the matter directly with Anfi, then you should receive a response within 14 days. However, if you have not made contact directly with Anfi, then there is no way of telling how long it will take before your claim is accepted. It might be quicker if you apply through the VOA and they will work out the most efficient way to deal with your case.
If you feel that your Anfi timeshare has let you down in some way, then you can make a claim for compensation. This can provide you with the cash you need to pay off your holiday home if you feel that it has let you down in some way. If, on the other hand, the whole amount was paid at once, then you are eligible for only a partial refund.